Public Works’ mission and vision are part of the City of Petaluma Policy and General Plan. Together, they form Public Works’ dynamic roadmap to achieving citizen satisfaction. In order to foster continual improvement of the process, the mission is issued from the office of the Public Works Director. It is the responsibility of the Public Works division heads to deploy the Public Works mission throughout the department. Public Works’ vision is to shape the future of operations and engineering by creating unprecedented value and opportunity for our citizens, customers, employees, investors, and ecosystem partners. The Public Works culture is a combination of different elements. It focuses on listening to our citizens' needs and providing the solutions for success.