Water Resources and ConservationDepartment Home

Report Water Waste

The City of Petaluma is dedicated to helping our community save water. One of the ways that we can substantially reduce water waste is by relying on members of our community to notify us when they observe water being wasted. This relationship between the City and members of the community is an essential element of the City’s water conservation program.

Whenever you observe water waste, please either call our Water Conservation Hotline at (707)778-4507 or simply fill in the information below. We value and appreciate your help and will keep your information confidential. Remember, we are here to help; we are not “Water Cops” out to cite folks. When we receive a complaint about water waste, most of the time the individual or business is not even aware of the problem. This becomes a great opportunity to educate our customers on the value of water conservation and the importance of conserving this limited natural resource. Thank you for your help!




Date water waste was observed

Time of day water waste was observed

Location of water waste (please be as specific as possible). If an address is not visible, please give specific location of the observed water waste, use landmarks if necessary

Description of observed water waste (i.e broken sprinkler head in southwest corner of turf at west entrance)

Additional Information





Contact Information

Director, Public Works and Utilities
Dan St. John, F.ASCE
202 N. McDowell Blvd
Petaluma, CA 94954
Phone: 707-778-4546
Fax: 707-778-4508
Email: dstjohn@ci.petaluma.ca.us

Administrative Offices
202 North McDowell Blvd.
Petaluma, CA 94954
Phone: 707.778.4546
Fax: 707.778.4508
Email: water@ci.petaluma.ca.us
Hours: 8:00 A.M. - 5:00 P.M.
Monday - Friday

Utility Billing
11 English Street
Petaluma, CA 94952
Phone: 707.778.4350
Hours: 8:00 A.M. - 5:00 P.M.
Monday Thursday

Water, Sewer, or Storm Water Emergency
Phone: 707.778.4546

Water Conservation
Phone: 707.778.4507
Email: conservation@ci.petaluma.ca.us

Report Water Waste

Ellis Creek Water Recycling Facility
3890 Cypress Drive
Petaluma, CA 94954
Phone: 707.776.3777