Understanding Your Water and Wastewater Bill
You may have noticed a new look to your water and wastewater bill. To provide you with a better understanding of charges, we added important information to your bill.
Below is a sample Water and Waste Water Bill with some details about what you will find.
Please click on the thumbnail images below for an explanation of your water bill.
Some Numbers That May Help!
Administrative Offices |
707.778.4546 |
Utility Billing |
707.778.4350 |
Water Conservation |
707.778.4507 |
Water, Sewer or Storm Water Emergency |
707.778.4546 |
Below is a sample of what you will find on the front of your bill.
|
Key Information At-A-Glance |
|
A |
Account Details |
B |
Billing Detail |
C |
Summary of Charges |
D |
Meter Readings |
E |
Consumption |
F |
Payment Coupon |
Below is a sample of what you will find on the back of your bill.
|
Billing Details At-A-Glance |
|
G |
Payment Instructions |
H |
Description of Charges |
I |
Delinquent Account and Moving/Vacating |
J |
Change of Name or Address |
Administrative Offices
202 North McDowell Blvd.
Petaluma, CA 94954
phone: 707.778.4546
fax: 707.778.4508
email: water@ci.petaluma.ca.us
Hours: 8:00 A.M. - 5:00 P.M.
Monday - Friday
Utility Billing
11 English Street
Petaluma, CA 94952
phone: 707.778.4350
Hours: 8:00 A.M. - 5:00 P.M.
Monday – Thursday
Water, Sewer, or
Storm Water Emergency
phone: 707.778.4546
Water Conservation
phone: 707.778.4507
email:
conservation@ci.petaluma.ca.us
Ellis Creek
Water Recycling Facility
3890 Cypress Drive
Petaluma, CA 94954
phone: 707.776.3777
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